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“E-marketing strategy is the design of marketing strategy that capitalises on the organisations electronic or information technology capabilities to reach specified objectives. E-marketing strategy is where technology strategy and marketing strategy come together to build customer value and corporate sustainability.
Your task for this assessment is to put some of the training from this course into action. Your marketing firm has been chosen to develop an e-marketing plan for a small to medium sized enterprise. Select a firm in the tourism sector in your local area that you can observe. Choose from either: a small local tour company; or a small motel; or a tourist activity such as a zoo gardens or theme park. Following the e-marketing planning process outlined in chapter 3 of the textbook develop a bare-bones e-marketing plan for this company.
There are seven steps outlined in the e-marketing planning process however for this assignment I dont expect an implementation plan to be included. Therefore your bare-bones e-marketing plan will consist of the following as a minimum:
1. Situation analysis
Briefly review the firms internal environment (what type of firm is it what do they do what products/services do they provide and where are they located) external environment (what are the key external factors that impact on the firm and its business) and competitors (who are the major local competitors and how do they compete with your business).
Develop a SWOT analysis (Strengths Weaknesses Opportunities and Threats) for your firm.
2. E-marketing strategic planning
Segmentation and target market what are the key characteristics of your target market (Demographics psychographics geographic location and behaviour)?
Differentiation how will your firm be different to other competitors in the local area? What is your competitive advantage?
Positioning strategies how will you position your firm in relation to your competitors?
3. Objectives
Develop at least 3 e-marketing objectives based on your situation analysis and strategic planning strategies to be accomplished within 12 months to 2 years.
4. E-marketing strategies
Based on your objectives develop the basic offer including:
Product strategies
Pricing strategies
Distribution strategies
Communication strategies and
Relationship management strategies
5. Budget
Assume that there is potentially a budget of $6000 per annum. Forecast the potential costs of implementing your key objectives (i.e. if one of your key objectives is to develop a corporate website choose a web host company and investigate how much website hosting might cost per annum for example).
6. Evaluation plan
Develop measurement activities for each strategy to evaluate the overall success of your objectives and strategies. How will you ensure your strategies for product pricing distribution communication and relationship management will achieve your intended e-marketing objectives?
NB: There are many texts available that discuss how to write a marketing plan. I suggest that you should be looking to some of these other references to assist you with your plan development. Specifically we recommend the text Wong HY Radel K & Ramsaran-Fowdar R 2011 Building a marketing plan a complete guide Business Expert Press New York NY. This text is available in the CQU bookshop and also in electronic copy from the publishers and is specifically written to guide you through the marketing planning process.
Skills
This assessment is designed to allow you freedom to design your marketing program and put your marketing knowledge into action. Be Creative! Think of all the various ways marketers can communicate with target markets. Examine other websites to understand how they use their social network websites and consider the effectiveness of these other websites.
Submission guidelines
Your report should include at least 10 references of which 6 are journal articles.
The report should include standard report styling (numbered headings clear introduction and conclusion an executive summary table of contents and table of figures and tables as appropriate). Proper academic referencing is required in Harvard style is preferred see Moodle for links to the Harvard guide.
Submit your report through Moodle (see submission of assessment information provided previously) and go to the Moodle course website. Click on Assessment 2 under the Assessment heading in the course links area to upload your assignment.
MRKT20027 Assessment item 2 Marking criteria
Student Name: ____________________________________________
Student Number: ___________________________________________
Criteria Marks Comments
Executive Summary
___/10
Situation Analysis
___/15
E-Marketing Strategic planning
___/15
Three key e-marketing objectives
___/10
E-Marketing Strategies
___/15
Budget
___/10
Evaluation Plan
___/15
Creativity and innovation in the marketing program.
Overall presentation referencing & inclusion of references and website
___/10
Assignment total
___/100
Less 5% for each day late
GRADE: marks to be reduced to a score out of 60
__________/60
MRKT20027 Assessment item 2 Marking criteria
Marks Criteria
10 Executive Summary
15 Situation Analysis
15 E-Marketing Strategic planning
10 Three key e-marketing objectives
15 E-Marketing Strategies
10 Budget
15 Evaluation Plan
10 Creativity and innovation in the marketing program. Overall presentation referencing & inclusion of references and website
7. Conclusions
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